Privacy Policy
1. Introduction
This Privacy Policy explains how Autochive collects, uses, stores and protects personal information.
By using Autochive, users acknowledge that their information may be processed in accordance with this Privacy Policy.
2. Information We Collect
Account Information
- Name
- Email address
- Username
- Account credentials
- Authentication information
Vehicle Information
- Registration numbers
- Vehicle details
- Ownership records
- Service records
- Repair records
- Maintenance records
- Vehicle photographs
Technical Information
- IP address
- Browser information
- Device information
- Login activity
- Usage information
Subscription Information
- Subscription status
- Billing information
Autochive does not store payment card information directly.
Payments are processed by authorised payment providers.
3. Why We Process Information
Information may be processed to:
- Operate the platform
- Authenticate users
- Maintain vehicle records
- Generate reports
- Process subscriptions
- Improve platform performance
- Detect fraud
- Maintain security
- Comply with legal obligations
4. Legal Basis for Processing
Information may be processed on the basis of:
- Contractual necessity
- Legitimate interests
- Consent
- Legal obligations
where applicable.
5. Sharing Information
Information may be shared with:
- Hosting providers
- Authentication providers
- Payment providers
- Analytics providers
- Government authorities where legally required
Autochive does not sell personal information.
6. Data Retention
Autochive retains personal information only for as long as reasonably necessary to:
- Provide services
- Maintain vehicle history records
- Preserve ownership records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Protect legitimate business interests
Vehicle history records and ownership records may be retained for extended periods where necessary to preserve the integrity and continuity of Autochive records.
Certain information may continue to be retained where required by law.
7. Data Security
Autochive uses reasonable technical and organisational measures to protect information, including:
- Encryption
- Secure authentication
- Access controls
- Security monitoring
No security system can guarantee absolute protection.
8. User Rights
Subject to applicable law, users may request:
- Access to information
- Correction of information
- Deletion of information
- Restriction of processing
- Portability of information
- Objection to processing
Requests should be submitted using the contact details provided by Autochive.
9. International Transfers
Where information is transferred outside the United Kingdom, Autochive will take reasonable steps to ensure appropriate safeguards are implemented.